Terms and Conditions of Service
These Terms and Conditions (“Terms”, “Agreement”) govern the use of services provided by First Stage Ventures (“Company”, “we”, “us”, “our”) through our website https://firststage.in as well as through any offline or digital professional engagement. By using our website, engaging with our team, or availing any services, you (“client”, “user”, “you”, “your”) acknowledge and agree to the terms stated herein.
If you do not agree with these Terms, you are advised to refrain from using our website or services.
1.Nature and Scope of Services
We offer professional advisory and execution services including but not limited to:
- Business & financial consulting
- MSME advisory and process improvement
- Automation and systems integration support
- Valuation, financial modeling, and analytical services
- Taxation advisory and compliance support
- Legal and regulatory assistance
- Cash flow planning and business restructuring support
- Corporate and statutory documentation services
Detailed scope, deliverables, and commercial terms are defined in engagement letters, proposals, invoices, email approval, or written agreements associated with each assignment.
We reserve the right to modify or discontinue services at our discretion, subject to contractual commitments.
2. Client Onboarding & Service Activation
Service commencement is subject to the following:
- Acceptance of engagement terms
- Submission of required KYC, documents and information
- Payment of applicable professional fees or advances
- Completion of compliance checks as per Company policy
We reserve the right to decline an engagement if information is incomplete, misleading, or in conflict with legal or ethical standards.
3.Client Responsibilities
The client agrees to:
- Provide true, accurate, complete and timely information
- Ensure authenticity of documents shared
- Respond to queries and clarifications promptly
- Supply authorization wherever required for filings
- Maintain lawful intent and compliant business conduct
Failure to provide information or cooperation may affect service timelines or outcomes. We are not liable for delays or consequences caused by client-side inaction or omissions.
4.Fees, Payment & Billing Terms
- Professional fees will be communicated prior to engagement
- Fees are non-refundable unless expressly agreed in writing
- Government fees, statutory charges, third-party costs are borne by the client
- Late payments may attract interest or suspension of services
Services may be withheld or paused if invoices remain unpaid.
5.Confidentiality & Client Data Protection
We treat all client data and business information as confidential. Information is shared only with:
- Authorized Company personnel
- Approved vendors or partners for execution
- Regulatory authorities as required by law
Confidentiality obligations survive termination of engagement. We maintain reasonable safeguards to protect information; however, we do not guarantee absolute security against external incidents.
6.Intellectual Property Rights
All content, methods, templates, reports, models, documentation, automation workflows, training material, and intellectual output developed by us remain our exclusive property unless agreed otherwise.
Clients may use deliverables solely for internal lawful use. Reproduction, distribution, publication or resale without written approval is prohibited.
7.Compliance, Regulatory & Government Interactions
All content, methods, templates, reports, models, documentation, automation workflows, training material, and intellectual output developed by us remain our exclusive property unless agreed otherwise.
Clients may use deliverables solely for internal lawful use. Reproduction, distribution, publication or resale without written approval is prohibited.
8.Timelines & Service Delivery
Service timelines shared are estimates and depend on:
- Timely submission of documents
- Client response cycles
- Third-party / government system functioning
Delays arising from external agencies or client-side delays are beyond our control. No penalties shall apply in such cases.
9.Use of Digital Platforms & Communication
We may use email, secured digital folders, communication tools, CRM systems, portals, and third-party platforms to execute services. By engaging us, you authorize electronic communication and digital execution of service processes.
10.Limitation of Liability
Our liability is limited to the professional service fee paid for a particular engagement.
We are not responsible for:
- Indirect or consequential losses
- Penalties imposed due to incorrect or delayed client information
- Regulatory delays or rejections
- Losses caused by third-party service providers
We operate in good faith, applying diligence expected of professional advisory consultants.
11.Cancellation & Termination
Either party may terminate services by written notice. Upon termination:
- All billed fees must be paid
- Work completed till date must be remunerated
- Access to documents may be withheld until dues are settled
We may terminate services for non-payment, inaccurate information, non-cooperation, unlawful intent, violation of terms, or reputational concerns.
12.Third-Party Links & References
Our website may contain references or links to external websites or tools. We do not control or endorse third-party platforms and are not responsible for their content, policies, or outcomes.
13.Amendments to Terms
We may revise these Terms periodically. Updates will be posted on our website and become effective immediately upon publication. Continued usage constitutes acceptance of revised Terms.
11.Cancellation & Termination
For queries regarding these Terms:
First Stage Ventures Pvt Ltd
Email: hs@firststage.in
Address: L-2/39, New Mahavir Nagar, New Delhi – 110018
14.Governing Law & Jurisdiction
These Terms shall be governed by the laws of India. Any disputes shall be subject to jurisdiction of courts in India.